Contact information
Contact Information
If you need help with an order, product questions, delivery updates, or returns, please contact us using the details below.
Email: info@k3dcouture.com
Customer Support Hours: Monday–Friday 10:00–18:00, Saturday 11:00–15:00 (UK time)
To help us respond faster, please include:
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Your order number (if you have one)
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The item name or a screenshot
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A clear description of what you need help with
We aim to respond within 24 hours during support hours.
Need help?
Frequently Asked Questions
Order
Do you ship overseas?
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
How long will it take to get my orders?
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
Any question?
You can contact us through our contact page! We will be happy to assist you.
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